Thrill KYC & AML Policy
This page outlines the Know Your Customer (KYC) and Anti-Money Laundering (AML) policies that govern all activity on the Thrill platform. These protocols are in place to verify user identities, prevent financial crime, and maintain a secure, regulation-compliant environment for every account holder. All users are expected to familiarise themselves with the standards and obligations described below.
Purpose of KYC & AML
Thrill enforces strict KYC and AML procedures to verify the identity of every user, eliminate fraudulent conduct, and prevent the platform from being used for illegal financial activity. These measures are central to maintaining the integrity of the platform and the safety of its users.
This policy guarantees the following:
- Maintenance of a fair play environment for all registered users;
- Protection of the platform's financial ecosystem from misuse;
- Full compliance with applicable regulatory requirements;
- Prevention of underage access and identity fraud;
- Transparent and accountable transaction monitoring across all accounts;
- Safeguarding of personal data in accordance with applicable privacy obligations.
KYC Requirements
Every new player on the Thrill platform is required to complete a mandatory identity verification process before accessing full account functionality. Document submission must be accurate, current, and completed in a timely manner.
The following documents are required for ID verification:
- A valid government-issued photo ID such as a passport, Aadhaar card, PAN card, voter ID, or driver’s licence;
- Proof of current residency in the form of a utility bill, bank statement, or government correspondence issued within the last three months;
- Verification of all payment methods used for deposits and withdrawals, such as a copy of the bank account details, e-wallet registration confirmation, or card documentation;
- In some cases, a recent selfie or live photograph for biometric identity confirmation;
- Any additional documentation reasonably requested by the compliance team to complete the verification process.
AML Measures
Thrill employs a comprehensive set of security measures to combat money laundering, terrorism financing, and other illicit financial activity across the platform. These controls are applied consistently and are subject to regular review.
Specific AML actions include:
- Continuous monitoring of betting and transaction activity to detect irregular patterns;
- Deployment of automated systems designed to flag suspicious transactions for further review;
- Auditing of high-value, frequent, or structurally unusual transfers;
- Cross-referencing of account holder data against international watchlists and sanctions databases;
- Formal reporting of suspicious findings to relevant regulatory and law enforcement authorities in accordance with reporting obligations;
- Restriction or suspension of account activity pending the outcome of an investigation;
- Retention of transaction and verification records for the duration required by applicable law.
Prohibited Activities
All Thrill users must observe strict conduct standards to remain compliant with the platform’s KYC and AML obligations. Any attempt to circumvent these controls will be treated as a serious breach of the platform’s terms.
The following activities are strictly prohibited:
- Registering more than one account on the platform, regardless of the method or device used;
- Submitting forged, altered, or stolen identification or residency documents during the verification process;
- Depositing, transferring, or withdrawing funds derived from unlawful or unverified sources;
- Exploiting system vulnerabilities, technical errors, or processing gaps to conduct unauthorised transactions;
- Sharing account credentials or granting access to any third party for any purpose;
- Conducting structured transactions intended to avoid detection thresholds or reporting triggers;
- Using the platform to facilitate or conceal financial transactions on behalf of another individual or entity.
Consequences of Non-Compliance
Any breach of Thrill platform rules relating to KYC or AML obligations results in immediate disciplinary action, which may be applied without prior notice depending on the severity of the violation. The platform reserves the right to take all measures necessary to protect its users, its integrity, and its compliance standing.
Penalties for non-compliance include: temporary or permanent account deactivation, the freezing or forfeiture of funds linked to suspicious or non-compliant behaviour, the voiding of active bets or accumulated winnings associated with a compromised account, formal reporting of the account holder to relevant regulatory or law enforcement bodies, and permanent disqualification from re-registering on the platform.
User Responsibilities
All players registered on the Thrill platform are obligated to provide truthful, accurate, and current information at the time of registration and throughout their continued use of the platform. The identity verification process must be completed promptly upon request, and full cooperation is expected when the compliance team requires additional documentation or clarification.
Users are responsible for ensuring that the details on their account remain up to date at all times, including changes to address, contact information, or payment methods. Account holders are also required to notify the platform immediately upon becoming aware of any suspicious activity connected to their account, including unauthorised access attempts or irregular transactions. Failure to report such incidents in a timely manner may be considered a breach of the user’s own compliance obligations.
Fair Play and Transparency
Thrill is committed to operating with full transparency and upholding the principles of fair play across all aspects of the platform. The KYC and AML frameworks in place exist to protect the user community, establish trust, and maintain a secure betting environment for every participant.
Core principles governing this commitment include:
- Adherence to internationally recognised KYC and AML standards and best practices;
- Protection of personal data in compliance with applicable data privacy regulations;
- Proactive transaction auditing to identify and address anomalies before they escalate;
- Equal application of verification and compliance requirements to all account holders without exception;
- Transparent communication with users regarding the status of their verification or any compliance-related restrictions;
- Regular internal review and updating of AML procedures to reflect changes in regulatory requirements;
- Collaboration with relevant authorities to support investigations and uphold user safety across the platform.
Updated: