Thrill Rules and Regulations in India

Thrill operates as an online sportsbook and gaming platform accessible to eligible users in India. The following general conditions apply to all accounts and all use of the platform’s services.

User Agreement

By completing the registration process and creating an account, the user enters into a binding legal agreement with the platform. This agreement is governed by the terms outlined on this page, along with any supplementary policies published on the official website. The platform reserves the right to update or modify these terms at any time. Users are responsible for reviewing the terms periodically. Continued use of the platform after any modification constitutes acceptance of the revised terms.

Eligibility Requirements

To access and use the services provided, users must meet the following eligibility criteria:

• Be at least 18 years of age at the time of registration;
• Be a resident of a jurisdiction where the use of online sports betting services is not prohibited by applicable law;
• Not be listed on any self-exclusion register or have a previously suspended or terminated account;
• Have the legal capacity to enter into binding agreements under applicable law.

Acceptable Use

Users agree to access the platform solely for lawful personal purposes. The following activities are strictly prohibited:

• Using automated tools, bots, scripts, or any third-party software to manipulate or access platform services;
• Attempting to exploit technical errors or vulnerabilities for financial gain;
• Engaging in collusion, match-fixing, or any form of fraudulent activity;
• Sharing account credentials or allowing third parties to operate an account on your behalf.

Violation of acceptable use standards may result in account suspension, cancellation of pending bets, and forfeiture of funds associated with the breach.

Intellectual Property

All content published on the Thrill platform, including but not limited to text, graphics, logos, software, and data feeds, is the exclusive property of the platform or its licensed suppliers. Users are not permitted to reproduce, distribute, or commercially exploit any platform content without prior written authorisation.

Limitation of Liability

The platform does not accept liability for losses arising from:

• Service interruptions caused by technical failures beyond the platform’s reasonable control;
• User decisions made based on inaccurate or incomplete information entered during registration;
• Third-party actions, including payment provider delays or failures;
• Events classified as force majeure, including natural disasters, regulatory interventions, or network outages.

The platform’s total liability to any user shall not exceed the net deposits made by that user in the preceding 30 days, unless otherwise required by applicable law.

All wagering activity conducted on the platform is subject to the following rules. Users are advised to read these conditions carefully before placing any bet.

Eligibility to Bet

Only verified account holders who meet the eligibility requirements outlined in the General Terms are permitted to place bets. Accounts that are suspended, under review, or subject to a self-exclusion order are not eligible to participate in any wagering activity.

Bet Acceptance

Bets are accepted at the odds displayed at the time of placement, subject to the following conditions:

• The platform reserves the right to refuse or limit any bet at its sole discretion, without being required to provide a reason;
• A bet is confirmed only upon receipt of a system-generated confirmation message or reference number;
• In the event of a technical error during bet placement, the platform reserves the right to void the transaction and return the stake to the user’s account.

Stake Limits

The following stake parameters apply to all wagering activity:

• Minimum stake per bet: as displayed at the point of placement for each market;
• Maximum stake per bet: subject to the platform’s internal risk management limits, which may vary by event, market type, and user account history;
• Cumulative stake limits may be applied to specific events or competitions at the platform’s discretion.

Odds and Market Changes

Odds are subject to change at any time prior to bet confirmation. Once a bet is confirmed, the odds at which it was accepted are fixed, unless the bet falls under a specific market rule that provides otherwise. The platform is not responsible for displaying incorrect odds resulting from data provider errors; in such cases, bets placed at clearly erroneous odds may be voided.

Settlement of Bets

Bets are settled according to the official result of the relevant event as confirmed by the designated governing body or official data source. In the absence of an official result:

• The platform may use reputable third-party data sources to determine outcomes;
• Settlement may be delayed until an official result is confirmed;
• Disputed results are reviewed by the platform’s trading team, whose decision is final.

Cancellations and Restrictions

Bets may be cancelled or restricted under the following circumstances:

• The event is postponed, abandoned, or cancelled without a rescheduled date;
• Evidence of irregular betting patterns or suspected fraud is detected;
• A technical error results in incorrect odds or market information being displayed;
• Regulatory or legal obligations require the platform to suspend a specific market or event.

The following rules govern all financial transactions conducted on the platform, including deposits, withdrawals, and account funding policies applicable to users in India.

Accepted Payment Methods

The platform supports a range of payment options for Indian users. Available methods may include:

• UPI (Unified Payments Interface);
• Net banking;
• Debit and credit cards issued by recognised Indian banking institutions;
• Approved e-wallets and digital payment services;
• Cryptocurrency, where available and legally permissible.

The availability of specific payment methods may vary and is subject to change. Users are advised to confirm available options at the time of transaction.

Deposits

The following conditions apply to account funding:

• All deposits must be made from a payment method registered in the account holder’s name;
• Third-party deposits are not permitted under any circumstances;
• Minimum deposit amounts are displayed at the point of transaction and may vary by payment method;
• Deposits are generally credited to the account balance promptly upon confirmation from the payment provider, though processing times may vary.

Withdrawals

Users may request a withdrawal of available funds subject to the following conditions:

• The account must be fully verified in accordance with KYC requirements before any withdrawal is processed;
• Withdrawals must be made to the same payment method used for the original deposit, where technically possible;
• Minimum and maximum withdrawal amounts apply and are displayed during the withdrawal process;
• The platform reserves the right to request additional verification documents before processing a withdrawal request.

Processing Timelines

Expected processing timelines for transactions are as follows:

• Deposits: credited promptly, subject to payment provider confirmation;
• Withdrawals: processed within 1 to 5 business days, depending on the chosen method and any pending verification requirements;
• Delays may occur due to banking processes, public holidays, or additional compliance checks.

Fees

The platform does not charge fees on standard deposits or withdrawals. However, third-party payment providers may apply their own transaction charges. Users are advised to review the fee schedules of their chosen payment provider independently.

KYC and AML Compliance

All financial transactions are subject to identity verification and anti-money laundering checks. Users may be required to submit the following documents:

• A government-issued photo identification document (such as an Aadhaar card, PAN card, or passport);
• Proof of address issued within the preceding three months;
• Proof of payment method ownership.

Failure to provide requested documentation within the specified timeframe may result in the suspension of withdrawal processing or the temporary restriction of account activity.

The platform is committed to supporting a safe and controlled betting environment. Users are encouraged to engage with the platform’s services in a responsible manner and to make use of the tools available to manage their activity.

Player Protection Tools

The following tools are available to all registered users:

• Deposit Limits: Users may set daily, weekly, or monthly deposit caps to control spending. Requests to reduce limits take effect promptly; requests to increase limits are subject to a mandatory cooling-off period;
• Session Time Limits: Users may restrict the duration of individual gaming or betting sessions;
• Loss Limits: Caps on net losses over a specified period may be applied at the user’s request;
• Reality Checks: Periodic notifications can be enabled to inform users of time spent on the platform;
• Self-Exclusion: Users who wish to take a break from all betting and gaming activity may request temporary or permanent self-exclusion. Once applied, self-exclusion cannot be reversed until the designated period has elapsed.

Risk Self-Assessment

Users are encouraged to periodically assess their betting behaviour. A self-assessment resource is available on the platform to help users identify signs of problematic gambling, including but not limited to:

• Betting with funds allocated for essential expenses;
• Inability to control the frequency or amount of bets placed;
• Chasing losses over an extended period.

External Support Resources

Users seeking independent support for gambling-related concerns may contact the following organisations:

• iCall (iCall.tiss.edu): A counselling and psychological support service based in India;
• Vandrevala Foundation Helpline (+91 1860-2662-345): Provides 24-hour mental health and crisis support;
• Gamblers Anonymous India (www.gamblersanonymous.org): A peer support network for individuals affected by compulsive gambling.

The platform does not endorse any specific external resource but provides these references as part of its commitment to user welfare.

The platform maintains a strict Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework in accordance with applicable international standards and the legal obligations relevant to its licensed operations.

KYC Verification Procedures

All users are required to complete identity verification before accessing certain account features, including withdrawals and high-value transactions. The KYC process requires users to provide:

• A valid government-issued photo identification document;
• Proof of residential address;
• In certain cases, documentation evidencing the source of funds.

Verification is conducted by the platform's compliance team and may be supported by third-party identity verification service providers. All documents submitted are handled in accordance with the platform's privacy policy.

Transaction Monitoring

The platform employs automated systems and manual review processes to monitor account activity for signs of suspicious or unusual behaviour. Transactions flagged for review may include:

• Large or rapid deposits and withdrawals inconsistent with account history;
• Multiple accounts linked to the same individual, device, or payment method;
• Structured transactions designed to circumvent reporting thresholds;
• Patterns of activity inconsistent with the stated purpose of the account.

Detection of Suspicious Activity

The platform uses a combination of behavioural analytics, transaction pattern recognition, and third-party data screening to identify activity that may indicate money laundering or terrorist financing. All staff involved in compliance monitoring are trained to recognise and report relevant indicators.

Account Restrictions and Fund Freezing

In the event of a suspected AML or CTF violation, the platform reserves the right to take the following actions without prior notice:

• Temporarily or permanently suspend the user's account;
• Place a hold on all funds associated with the account pending investigation;
• Report the matter to the relevant financial intelligence unit or regulatory authority;
• Permanently close the account and withhold funds if the investigation confirms a violation of AML or CTF obligations.

Users whose accounts are subject to investigation will be notified to the extent permitted by applicable law.

The platform is committed to protecting the personal data of its users in accordance with applicable data protection laws and international privacy standards. The following section outlines what data is collected, how it is used, and the rights available to users.

Data Collected

During registration and use of the platform, the following categories of personal data may be collected:

• Full name, date of birth, and government-issued identification details;
• Contact information, including email address and mobile number;
• Residential address and proof of address documentation;
• Financial information, including payment method details and transaction history;
• Technical data, including IP address, device identifiers, and browser type;
• Behavioural data relating to betting activity, session duration, and platform interactions.

How Data Is Used

Personal data collected by the platform is used for the following purposes:

• To verify user identity and maintain compliance with KYC and AML obligations;
• To process transactions and manage account activity;
• To comply with legal and regulatory requirements, including reporting obligations;
• To detect and prevent fraud, money laundering, and other prohibited activity;
• To personalise the user experience and deliver account-related communications;
• To improve platform functionality through aggregated and anonymised usage analysis.

The platform does not sell personal data to third parties. Data may be shared with regulated third-party service providers, including payment processors, identity verification services, and regulatory authorities, where required.

User Rights

Users have the following rights with respect to their personal data:

• Right of Access: Users may request a copy of the personal data held about them;
• Right to Rectification: Users may request correction of inaccurate or incomplete data;
• Right to Erasure: Users may request deletion of their data, subject to the platform’s legal retention obligations;
• Right to Restriction: Users may request that processing of their data be limited in specific circumstances;
• Right to Data Portability: Users may request their data in a structured, machine-readable format;
• Right to Object: Users may object to certain forms of data processing, including direct marketing.

Requests relating to personal data rights may be submitted through the platform’s designated support channels. The platform will respond within the timeframe required by applicable law.

The Thrill platform employs a multi-layered security infrastructure to protect user accounts, personal data, and financial transactions from unauthorised access, fraud, and technical compromise.

Data Encryption

All data transmitted between the user’s device and the platform’s servers is protected using industry-standard Transport Layer Security (TLS) encryption. Sensitive information, including financial data and identification documents, is stored in encrypted form on secured servers with restricted access controls.

Two-Factor Authentication

Users are strongly advised to enable two-factor authentication (2FA) on their accounts. This additional verification layer requires a secondary confirmation step, such as a one-time password (OTP) delivered to the registered mobile number, at login and during sensitive account operations.

Account Activity Monitoring

The platform operates continuous monitoring systems designed to detect and respond to abnormal account behaviour, including:

• Repeated failed login attempts;
• Login activity from unrecognised devices or geographic locations;
• Sudden changes to account settings or payment method details;
• Transaction patterns inconsistent with established account history.

Users are notified of significant account activity via registered contact details. Suspicious activity may trigger an automatic temporary account lock pending user verification.

User Responsibilities

Users are required to take the following precautions to protect their own accounts:

• Maintain the confidentiality of login credentials and never share passwords with third parties;
• Use a unique, strong password that is not used across other online services;
• Log out of the platform when accessing from shared or public devices;
• Notify the platform’s support team promptly if any unauthorised account activity is suspected.

The platform cannot be held responsible for security breaches resulting directly from a user’s failure to observe these obligations.