Thrill Privacy Policy

Thrill is committed to protecting the personal information of all users who access its platform in India. The goal of data protection at Thrill is to ensure that user information is collected only for clearly defined purposes, stored securely, and never used beyond the scope of what has been consented to.

Personal Information Collected

The following categories of personal data may be collected during registration and ongoing use of the platform:

• Full legal name and date of birth;
• Contact details, including email address and phone number;
• Residential address and government-issued identity documentation;
• Financial information, including bank account or payment method details;
• Device data, IP addresses, and browsing activity on the platform.

Purpose of Data Collection

Personal information is collected for the following purposes:

• Verifying user identity and age in compliance with regulatory requirements;
• Processing deposits, withdrawals, and other financial transactions;
• Maintaining and administering user accounts;
• Detecting and preventing fraud, money laundering, and other unlawful activities;
• Fulfilling obligations under applicable Indian laws and licensing conditions.

Security Measures

Thrill applies both technical and organisational safeguards to protect personal data, including:

• Encryption of data during transmission and storage;
• Restricted internal access to personal information on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Secure server infrastructure with access controls and monitoring.

User Rights Under Indian Data Protection Law

In accordance with applicable Indian data protection legislation, users hold the following rights regarding their personal information:

• The right to access personal data held about them;
• The right to request correction of inaccurate or incomplete information;
• The right to request deletion of personal data, subject to legal retention obligations;
• The right to withdraw consent for non-essential data processing at any time;
• The right to lodge a complaint with the relevant data protection authority.

Personal data collected from users of the Thrill platform in India is used strictly for lawful, defined, and transparent purposes. No data is processed in a manner inconsistent with the purposes for which it was originally collected.

Account Maintenance and Service Delivery

Collected information is used to:

• Create, verify, and maintain user accounts on the platform;
• Authenticate user identity during login and account access;
• Process deposits, withdrawals, and all financial transactions accurately and securely;
• Respond to user enquiries, complaints, and support requests.

Service Optimisation and Analytics

Aggregated and anonymised data may be used to:

• Analyse user behaviour and platform performance;
• Identify technical issues and improve the overall service experience;
• Develop and refine features based on usage trends.

Marketing and Communications

Where a user has provided explicit consent, personal information may be used to:

• Send promotional communications about platform offers, updates, and new features;
• Personalise content and offers based on account activity.

Users may opt out of marketing communications at any time by updating their preferences in the account settings or by contacting customer support.

Regulatory Compliance

Personal data is also processed to:

• Fulfil legal and regulatory obligations under Indian law, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• Respond to lawful requests from regulatory authorities, law enforcement, or courts;
• Retain records as required by applicable legislation.

All data processing activities are carried out on a lawful basis, including user consent, contractual necessity, legal obligation, or legitimate interest, as applicable.

Users of the Thrill platform in India have the right to access, review, and manage the personal information held about them. The platform provides clear procedures for exercising these rights.

Accessing Personal Data

To request access to personal information stored on the platform, users may:

• Submit a formal data access request through the customer support channel;
• Provide sufficient identification to verify the request is being made by the account holder;
• Receive a response within the timeframe prescribed under applicable Indian data protection law.

Correcting or Updating Information

Users may request corrections to inaccurate or outdated personal data by:

• Logging into their account and updating modifiable details directly in the account settings;
• Contacting customer support for fields that cannot be self-edited, such as registered name or date of birth;
• Submitting supporting documentation where required to validate the requested change.

Requesting Data Deletion

Requests for deletion of personal information may be submitted through customer support. Such requests are processed subject to the following conditions:

• Retention obligations under applicable Indian laws, including AML and KYC regulations, must be fulfilled before deletion can occur;
• The account must be fully closed and any outstanding balances resolved prior to deletion;
• Confirmation of deletion will be provided once processing is complete.

Consent for Security and Identity Checks

By registering an account, users provide consent for the platform to conduct security checks, identity verification, and document validation as required by regulatory obligations. This may include the processing of sensitive personal data such as government-issued identity documents.

Payment Data Processing

Financial data provided for deposits and withdrawals is processed through authorised third-party electronic payment service providers. These providers operate under their own data protection frameworks and are selected on the basis of their compliance with recognised security standards. Users are advised to review the privacy practices of any payment provider before submitting financial information.

The Thrill platform is intended exclusively for adult users. The services available on this website, including online casino games and sports wagering, are not designed for, directed at, or available to individuals under the age of 18.

Age Restriction Policy

• Registration on the platform is restricted to individuals who are 18 years of age or older;
• Users are required to confirm their age during the registration process;
• The platform reserves the right to request official documentation to verify age at any point.

Limitations of Verification

The platform cannot independently verify the age of every individual who attempts to access the site without the submission of supporting identification documents. Where age verification documentation has not been provided, account activity may be suspended pending verification.

Requests from Parents or Guardians

If a parent or legal guardian believes that a minor has registered an account or submitted personal information to the platform, they may:

1. Contact the customer support team with details of the account in question.
2. Provide documentation confirming their guardianship or parental relationship.
3. Request the immediate closure of the account and the deletion of all associated personal data.

All such requests will be reviewed promptly, and the account will be closed in accordance with the platform’s child protection obligations. Personal data associated with accounts identified as belonging to minors will be deleted unless retention is required by law.

In the course of operating its services, Thrill may transfer personal data to, and process it in, countries other than India. Such transfers may occur when data is shared with partners, affiliates, service providers, or other entities involved in the delivery of platform services.

Basis for International Transfers

• By creating an account and using the platform, users provide their consent to the transfer of their personal data to countries outside India;
• Such transfers are carried out only where necessary for the provision of services or fulfilment of contractual or regulatory obligations.

Data Protection Standards Abroad

Thrill ensures that all agents, partners, and affiliates who receive personal data as part of international transfers are bound by strict data confidentiality obligations. These obligations require that:

• Recipient parties maintain appropriate technical and organisational safeguards for all personal data received;
• Data is used only for the purposes for which it was transferred and not shared further without authorisation;
• Adequate protections are in place that are consistent with the standards applied under applicable Indian data protection law.

Users who have concerns about the transfer of their personal data to other countries may contact the platform’s data protection team for further information about the safeguards in place.

This Legal Disclaimer forms part of the Privacy Policy and governs the legal relationship between the platform and its users with respect to data handling practices.

Scope and Application

The purpose of this disclaimer is to modify, clarify, or limit the scope or application of certain provisions within this Privacy Policy in order to establish a specific and defined legal framework for data processing activities. This disclaimer supplements the general terms of the Privacy Policy and does not supersede any mandatory obligations imposed by applicable Indian law.

Acceptance and Binding Effect

This disclaimer becomes legally binding on a user when the Privacy Policy is accepted through any of the following actions:

• Signing or electronically acknowledging the Privacy Policy during account registration;
• Ratifying acceptance through continued use of the platform following notification of policy terms;
• Joining the agreement by completing the account registration process.

Once acceptance has been established through any of the above actions, the user is bound by the terms of this disclaimer alongside the full Privacy Policy. If a user does not agree with the terms of this disclaimer, they should not proceed with registration or use of the platform.

Cookies are small text files that are placed on a user’s device when they visit a website. These files store limited information about the user’s session and preferences, and are retrieved on subsequent visits to the same site.

How Cookies Are Used on This Platform

Thrill uses cookies for the following purposes:

• Statistics and analytics: To collect aggregated data about how users interact with the platform, including pages visited, time spent, and navigation paths;
• Behavioural analysis: To identify usage patterns and understand how different segments of users engage with site content;
• Personalisation: To remember user preferences, language settings, and account configurations for a consistent experience;
• Performance optimisation: To monitor site speed, identify technical errors, and improve overall platform functionality.

Cookie Storage Period

Cookies placed by the platform are stored on a user’s device for a period of up to one year from the date of placement. Users may delete cookies at any time through their browser settings. Disabling certain cookies may affect the functionality of some platform features.

User Control

Users may manage cookie preferences through their browser settings or through the cookie consent tool available on the platform. Continued use of the site following the display of the cookie notice constitutes acceptance of the cookie policy as described in this section.

Full and unconditional acceptance of this Privacy Policy is required in order to access and use the services available on the Thrill platform. By registering an account or continuing to use the platform, users confirm that they have read, understood, and agreed to the terms set out in this document.

Precedence of the Current Version

The current version of this Privacy Policy supersedes and replaces all previous versions. Users are advised to review this document periodically, as updates may be made to reflect changes in applicable law, regulatory requirements, or platform operations.

Notification of Changes

In the event of material changes to this Privacy Policy, users will be notified through one or more of the following methods:

• A notification displayed upon login to the platform;
• An email communication sent to the registered email address on the account;
• A notice published on the platform’s website.

Continued use of the platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms. If a user does not accept the updated terms, they should cease using the platform and contact customer support to close their account.

Thrill may share personal data with third parties in accordance with the terms of this Privacy Policy and all applicable Indian laws and regulations. Such sharing is carried out only where necessary and is governed by strict confidentiality and data protection standards.

Circumstances Under Which Data May Be Shared

Personal information may be disclosed to third parties in the following circumstances:

• To resolve disputes, investigate complaints, or enforce the platform's terms and conditions;
• To fulfil contractual obligations with partners, payment processors, or service providers involved in platform operations;
• To comply with legal obligations, regulatory requirements, or lawful requests from authorities;
• To facilitate the provision of services that require third-party involvement, such as identity verification or fraud detection.

Transparency Regarding Third Parties

Where third parties who receive personal data are listed on the platform, users may refer to those listings for further detail. In cases where specific third parties are not listed, the platform will disclose the following upon request:

• The purpose for which the data is being shared;
• The volume and categories of data transferred.

Consent for Data Transfer

By submitting personal information to the platform and accepting this Privacy Policy, users provide their consent for the transfer of their data to relevant third parties as described in this section. Users who do not consent to such transfers should not proceed with registration or use of the platform.

The Thrill platform may contain links to external websites operated by third parties. These links are provided for informational or operational purposes and do not constitute an endorsement of those websites or their content.

Disclaimer Regarding External Sites

• Thrill is not responsible for the data collection, processing, or privacy practices of any third-party website accessed through links on this platform;
• Each external website operates under its own privacy policy and data protection framework;
• The platform has no control over the content, security, or data handling practices of linked external sites.

User Responsibility

Users are advised to:

• Review the privacy policy and terms of any external website before submitting personal information;
• Exercise caution when navigating to third-party platforms, particularly where financial or sensitive personal data is involved;
• Contact the relevant external website directly for information about their data practices.

Thrill accepts no liability for any loss, damage, or privacy breach arising from a user's interaction with third-party websites accessed via links on this platform.